PRE-ARRIVAL STOCKING

Vacation Rental Stocking Service

Pre-Arrival Provisions for Your Austin Escape

Walk in ready. No grocery runs, no settling.

Fresh flowers. Chilled champagne. Artisan provisions. Everything waiting before you arrive.

We transform your Hill Country rental into a fully-stocked retreat—curated, styled, and ready the moment you walk through the door.

Snacks

Beverages

Essentials

Extras

Florals

What Makes Us Different

We're not a grocery delivery service.

We're Hill Country's premier private chef company with 10+ years of farm-to-table expertise.

Chef-Curated Selection – We source provisions the way we'd stock our own kitchens
Premium Purveyors – Central Market, local farms, specialty shops—never just what's on the shelf
Professional Styling – Organized presentation with labeled sections and fresh florals
Connects to Private Chef Services – Add dinners, breakfast delivery, or cooking classes during your stay
Mid-Stay Support – Restocking available when you need it

How It Works

1. Choose Your Package
The Essentials ($200), Elevated Experience ($300), or Ultimate Luxury ($400). Plus cost of provisions.

2. Share Your Preferences
Complete our questionnaire: beverages, snacks, dietary needs, wine selections, breakfast items, special requests.

3. We Source & Style
We shop premium Hill Country purveyors, selecting the freshest seasonal items. Then professionally organize and stage everything in your rental.

4. Walk In Ready
Flowers arranged. Beverages chilled. Charcuterie displayed. Pantry organized. We text you setup photos 2-4 hours before arrival.

Pricing Structure & Policies

Our service is billed in two parts for complete transparency

Service & Delivery Fees (cover):

Professional consultation and custom curation

Shopping time (1-3 hours) from premium purveyors

Transportation and delivery to your property

Complete setup and organization (1.5-3 hours onsite)

Setup photography and communication

Chef expertise in sourcing and food safety

Cost of Provisions (includes):

All food, beverages, and flowers

Charged at actual cost with itemized receipts provided

No markup—you pay exactly what we pay

We source from Central Market, Whole Foods, local farms, and specialty purveyors

Service Fee Structure:

Tier 1: The Essentials - $200

Tier 2: The Elevated Experience - $300

Tier 3: The Ultimate Luxury - $400

Custom Packages - Starting at $400+

What You Control:

Through our detailed questionnaire, you select exactly what we purchase. Want more wine, less breakfast items? Prefer organic everything? Need to stay within a specific provision budget? We work with you to customize while maintaining quality.

Booking Timeline

Pre-Arrival Stocking Services

Ideal Booking: 1-2+ Weeks Before Arrival

Step 1: Contact us to discuss date availability, guest count, and package preference. Service fee deposit secures booking.

Step 2: Complete our detailed questionnaire covering all beverage, food, and dietary preferences.

Step 3: We provide estimated provision cost breakdown. You can adjust, swap items, or modify.

Step 4: 3-5 days before arrival, we confirm access details, and timing.

Step 5: 1-2 days before, we shop from premium purveyors selecting the freshest items.

Step 6: On arrival day (2-4 hours before check-in), we deliver and professionally organize everything, and collect remaining payment.

Step 7: We text setup photos. Walk in to find everything ready!

Policies

Service Fee Structure:

• Tier 1: The Essentials - $200

• Tier 2: The Elevated Experience - $300

• Tier 3: The Ultimate Luxury - $400

• Custom Packages - Starting at $400+

Additional Fees:

• Sales Tax: 8.25% (applied to service fees only)

• Weekend Premium (Friday-Sunday arrivals): +$75

• Late Booking (less than 72 hours notice): +$150

• Travel Fee: Properties 30+ miles from Austin - starting at $50

Payment Terms:

• Service fee deposit (50%) due upon booking

• Estimated provision cost shared 3-5 days before arrival

• Final invoice (remaining service fee + actual provision costs with itemized receipts) sent immediately after service completion

• Final payment due within 24 hours of invoice Final invoice includes itemized receipts *upon request

• Accepted: Credit card & Debit Card through our payment portal

Late Payment Policy:

  • 24-48 hours overdue: $50 late fee

  • 48-72 hours overdue: Additional $75 fee ($125 total)

  • 72+ hours overdue: Additional $100 fee ($225 total)

Cancellation Policy:

• 7+ days notice: Full refund of service fee minus $50 processing

• 3-6 days notice: 50% service fee refund

• Less than 72 hours: No refund (provisions already purchased)

• Weather/emergency exceptions handled case-by-case